Jira's default setting is to not notify users of their own changes. For example, if they only want emails when someone mentions them, they should uncheck all the checkboxes apart from the Someone mentions you checkbox. If they don't want email updates for any of those situations, they can uncheck the relevant checkbox. For example, they can configure their personal settings to get an email when someone mentions them but not for activity on issues where they're the reporter.īy default, they'll get email updates for issue activity when: Jira will log the fact that this user was on multiple recipient lists.Įach user on your Jira Cloud site (including you) can choose to turn off email notifications for certain situations, to reduce the amount of email they get from Jira. the Project Lead and current reporter) for one event notification, the user will only receive the first encountered email notification. Hence, in the case where a user is included in two or more recipient lists (e.g.
Learn more about adding custom email addresses for sending emails from your domain.įor each event notification, Jira will only send the first encountered email intended for a recipient. The list of custom email addresses you can use must be added at by your organization admins. Alternatively, you may customize the email prefix if you choose to use the default Jira cloud email. On the Notification email page, select Edit next to the email card.įrom the Email drop-down, choose a custom email address, or use the default Jira cloud email. Select the pencil icon to the right of the Email address. The 'Sender Address' for a project can be configured as follows:įind the project you want to change the sender address for and select > Project settings. This setting is specific to the project and won't affect the configuration of other projects. When you set the sender address for a project, all notifications are sent from this address.
This will also serve as the reply address for responses to notifications, which can work in conjunction with Creating issues and comments from email. You can configure the sender email address for a Jira Cloud project. To remove a notification scheme from a project:įrom your project's sidebar, select Project settings > Notifications.Ĭonfigure a project's sender email address Read more about creating and editing a notification scheme. Take care when editing a scheme as more than one project may be using it. Remove the notification scheme entirely from a project.Įdit a project's notification scheme so that no emails are sent. There are two ways to disable email notifications for a given project: Jira projects use notification schemes to send email notifications about project activity. The email address from which notifications are sent can also be configured for each project. See Creating a notification scheme for more information.
Email notifications Enabling email notifications If you're not a Jira admin, you can manage the email notifications you receive in your personal settings. Before you begin: You must be logged in as a user with the Administer Jira global permission.